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Write to American Express
Putting query into words and sending it by post is additionally a choice that American Express provides for the users who aren't comfortable with the online ways of raising a complaint/query. The problem should be explained in detail and you must also include some identification like customer ID or Card number.
You can address your letters mentioning the queries to:
For Registered office:
American Express Banking Corp.
 MGF Metropolitan,
 7th Floor, Office Block,
 District Center Saket,
 New Delhi -110 017
For Corporate office:
Cyber City, Tower-C, DLF Bldg. No.8,
 Sector-25, DLF City Ph-II,
 Gurgaon-122002
 Haryana, India
 Ph: +91 124 4190000
To reach out to the Nodal Officer
American Express Banking Corp.
 Cyber City, Tower “C”, DLF Bldg. No.8, Sector – 25, DLF City Phase – II,
 Gurgaon – 122002 (Haryana)
American Express Credit Card operation Centre address
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 City Name  | 
 Credit-Card Operation Centre Address  | 
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 Gurgaon  | 
 American Express Banking Corp.  | 
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 Bangalore  | 
 American Express Banking Corp.  | 
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 Mumbai  | 
 American Express Banking Corp.  | 
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 Chennai  | 
 American Express Banking Corp.  |